Why Choose a Managed Services Provider?
As a managed services provider, our IT products and support solutions keep your business running securely and smoothly, empowering you to focus on what you do best.
A reliable partner, we are a safe pair of hands you can turn to and trust. It’s our mission to provide the best support for our customers and identify where new technologies can empower your employees and improve operational efficiencies.
Our comprehensive range of business software, infrastructure, telephony and cloud services combined with technical support and expertise will give you the edge to help you reach your business goals.
Time and experience operating as a managed services provider has helped us develop best practices and workflow procedures around a proactive philosophy designed to keep your focus on your business, not your technology.
Our team of experts can become your outsourced IT department; responding to issues quickly, often before you even know about them. Covering everything from your servers and network infrastructure to your telephony, computers, and managed security, we provide end-to-end solutions for all of your technology needs.
our core values
Ensuring that each customer receives the same standard of service is important to us as a managed services provider, that’s why every member of the Connected World team upholds the same set of values.
We believe in long term relationships and that giving honest and impartial advice, that is in our customers’ best interest, is also in our best interests.
We operate a flat company structure where every employee has operational responsibility and is responsible for ensuring commitments are delivered by the company.
At Connected World, we believe everything matters and that any small improvement that can be made, should be made, if it enhances our clients’ experience.
We want our customers to know that a Connected World promise is a promise that doesn’t get broken or re-qualified, it endures.
A culture of partnership creates better understanding of our clients’ needs, it engenders trust and improves outcomes.
Fairness to customers and staff is an important cornerstone in the way we work. We think it’s a principle that allows for longevity in relationships.
Considering a new technology? Our range of consultant-led assessment services are the best first step.