Virtual PBX applications
Buying a new telephone system, whether hardware or IP based, may not be the best solution. Simply utilising some of the intelligent network features available on our inbound platform can remove the need for a new system entirely, meaning no capital expenditure costs, saving huge expense.
Similar in a way to BT Star Services (such as Call Minder, Call Waiting etc), the most common phone system functionality is available and can be deployed quickly and easily as required.
Auto Attendant & IVR, call recording, call queuing, call transfer, voicemail and hunt groups are just a few of the most commonly used features available on a low pay-as-you-go basis.
Features Products & Services
Auto Attendant & IVR
Automated call distribution platform to manage & route incoming calls
Multi-call ‘All ring at once’
Call routing feature allowing up to 7 destination numbers to be offered incoming calls at the same time
Mid call transfer
Phone system-like feature to transfer incoming answered calls out from any phone
Hunt Groups
Phone system-like feature routing incoming calls to a succession of numbers until answered
Call queuing
Network-based application to hold incoming calls when lines are busy
Call recording
Network-based call recording application to record incoming & outgoing calls