Telesafe™
Telesafe™ is a unique technical solution that directly combats the growing problem of credit card fraud and identity theft.
When taking credit card details over the telephone, TeleSafe™ allows the caller to enter their sensitive credit card numbers using their phones keypad, meaning the card holders details are never given verbally at any time.
Using a Semafone API interface created for each client uniquely, the transaction is processed through your usual payment gateway electronically, meaning the person taking the call is never in possession of secure card information.
DTMF tones are blanked out completely, making this a fully PCI DSS compliant solution, allowing calls to be recorded and stored as required, with the sensitive card details removed.
Inbound PDF brochure Telesafe™ brochure
Features Products & Services
Call recording
Network-based call recording application to record incoming & outgoing calls
Web management
Web-based application to manage numbers and call routing plans live
Auto Attendant & IVR
Automated call distribution platform to manage & route incoming calls
Call queuing
Network-based application to hold incoming calls when lines are busy
Time & day call plans
Route calls to different people or places at different times or days