Ratio call plans
A feature option within Hunt Groups, incoming calls can be routed to a pre-defined list of locations on a percentage share basis, allowing for call distribution to be weighted across multiple sites for an even distribution of incoming call traffic across a workforce.
Features Products & Services
Hunt Groups
Phone system-like feature routing incoming calls to a succession of numbers until answered
Web management
Web-based application to manage numbers and call routing plans live
TeleSafe
Secure & PCI DSS compliant way of taking card payments over the phone
Time & day call plans
Route calls to different people or places at different times or days
Auto Attendant & IVR
Automated call distribution platform to manage & route incoming calls