Geographic Area Plans
This feature allows end-user customers the ability to route incoming calls to a pre-defined list of destinations based on the physical location of a caller.
This is a dynamic way of distributing calls to the nearest branch or store, allowing clients to publish a single central telephone number, rather than a directory listing which is impractical in most marketing situations.
Features Products & Services
Web management
Web-based application to manage numbers and call routing plans live
Multi-call ‘All ring at once’
Call routing feature allowing up to 7 destination numbers to be offered incoming calls at the same time
Auto Attendant & IVR
Automated call distribution platform to manage & route incoming calls
Hunt groups
Phone system-like feature routing incoming calls to a succession of numbers until answered
TeleSafe
Secure & PCI DSS compliant way of taking card payments over the phone