Call Recording
Like all Connected World inbound services, Call Recording is a network-based application which can be activated instantly on any non-geographic number in minutes.
As this service is deployed from within the network, no premise-based hardware or software is required meaning no installation is needed.
Fully scalable to any size organisation, large or small, this is the perfect solution for end-user customers requiring a call recording solution, without incurring a capital expenditure cost.
Recorded calls can either be downloaded from the number manager web portal, or delivered by email or FTP at the end of each call.
Call Recording is available on all Connected World inbound numbers (even ported BT landline numbers), and additionally on outbound calls.
Features Products & Services
Auto Attendant & IVR
Automated call distribution platform to manage & route incoming calls
TeleSafe
Secure & PCI DSS compliant way of taking card payments over the phone
Web management
Web-based application to manage numbers and call routing plans live
Time & day call plans
Route calls to different people or places at different times or days
Virtual PBX
Using network-based features instead of buying or replacing a phone-system