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Network service features

Take complete control over how, where and when you receive incoming calls with a range of intelligent, network-based service features

We provide a wide range of fully scalable and fully managed, network-based call features which provide phone-system like functionality deployed remotely, allowing you to manage and control incoming calls most effectively.

Every inbound number and network service feature we offer can be user-controlled quickly, easily and in real-time using our dynamic Number Manager web portal application.

Number Manager interacts live with the inbound platform, allowing you to self-manage and control all numbers and services in real-time, all at the click of a mouse.

Reconfiguration of numbers and services can be done instantly through the web portal, which also provides live queued calls information and call reporting, as well as access to recorded calls, faxes and voicemails

 

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Features Products & Services

Web management

Web management

Web-based application to manage numbers and call routing plans live

Auto Attendant & IVR

Auto Attendant & IVR

Automated call distribution platform to manage & route incoming calls

Call recording

Call recording

Network-based call recording application to record incoming & outgoing calls

TeleSafe

TeleSafe

Secure & PCI DSS compliant way of taking card payments over the phone

Call queuing

Call queuing

Network-based application to hold incoming calls when lines are busy