CW unveil 'Number Manager' web portal application
Connected World are delighted to unveil 'Number Manager', a new market-leading web-based application available on all CW non-geographic numbers.
Our 'Number Manager' web portal application interacts live with the inbound platform, allowing customers to self-manage and control all numbers and services in real-time, all at the click of a mouse.
Every inbound service Connected World offer can be user-controlled, quickly, easily and in real-time, without having to wait for someone to process requests for things to happen.
Reconfiguration of numbers and services can be done instantly through the web portal, which also provides live queued calls information and call reporting, as well as access to recorded calls, faxes and voicemails.
The inbound platform is a market-leading application, allowing services to be created and deployed often within minutes, even complex call plans and multi-level IVR's.
Connected World provide state-of-the-art services which offer phone system-like functionality deployed straight from the network. This provides feature-rich applications, enabling you to quickly and easily improve the way in which inbound calls are managed, with zero capital expenditure cost.
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Summary
Sophisticated web portal application interacting live with the inbound platform
Manage numbers & services live in real-time
Build and deploy even complex new call plans in minutes
Live calls-in-queue information
Wide variety of call activity reports
Email reporting subscriptions
Access recorded calls, faxes & voicemails
iPhone Number Manager application
Tutorial support videos
Features Products & Services
Web management
Web-based application to manage numbers and call routing plans live
TeleSafe
Secure & PCI DSS compliant way of taking card payments over the phone
Multi-call ‘All ring at once’
Call routing feature allowing up to 7 destination numbers to be offered incoming calls at the same time
Virtual PBX
Using network-based features instead of buying or replacing a phone-system
Call recording
Network-based call recording application to record incoming & outgoing calls
Call queuing
Network-based application to hold incoming calls when lines are busy